Home
Jobs
Saved
Resumes
Client Outreach/Onboarding Coordinator at SI Group | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Client Outreach/Onboarding Coordinator
SI Group
Remote
Website
LinkedIn
Client Outreach/Onboarding Coordinator
United States
Full Time
1 hour ago
$16 - $17 USD
Visa Sponsor
Apply Now
Key skills
Salesforce
Communication
Sales
About this role
Role Overview
Support the onboarding process of new groups from application through to successful enrollment
Work with customers on their annual benefits renewal process and any coverage or carrier changes
Utilize phone, text, and email to provide proactive onboarding support and reconcile issues for customers
Partner with internal team members in revenue operations and support to ensure a smooth, high-satisfaction experience for customers
Keep detailed notes/records in Salesforce regarding customer accounts and interactions
Requirements
1-2 years of experience in customer service or sales role
A Life and Health Insurance license or the ability to obtain one within 3 months of employment.
Positive and optimistic personality and strong customer empathy and focus
Highly productive with good multitasking skills
Able to work in a high-volume work across channels and tasks
Previous experience with Salesforce a plus!
Fantastic oral and written communication skills
Strong desire to help businesses maximize their healthcare
Benefits
Generous stock option packages
Hourly pay plus a quarterly performance bonus opportunity of $625
“Take what you need” time off plan
100% Medical, Dental, and Vision Insurance coverage options for employees and dependents
401k
Fully remote environment
Flexible schedule options between the hours of 7am-6pm CST Monday-Friday.
A values-based culture that invests in employee success
Apply Now
Home
Jobs
Saved
Resumes