Managing Security Consultant – PAM

Role Overview

• Provide technical guidance and oversight for CyberArk implementations and deployments
• Architect and design CyberArk solutions aligned with customer security requirements
• Lead technical discovery sessions and assess customer environments
• Develop implementation roadmaps and technical project plans
• Ensure adherence to CyberArk best practices and industry standards
• Serve as primary technical point of contact for assigned accounts
• Conduct regular business reviews and health checks with customers
• Build and maintain strong relationships with customer stakeholders and technical teams
• Understand customer business objectives and align CyberArk capabilities accordingly
• Proactively identify opportunities for solution optimization and expansion
• Oversee CyberArk vault architecture, deployment, and configuration
• Guide integration with enterprise systems (Active Directory, SIEM, ticketing systems, etc.)
• Troubleshoot complex technical issues and coordinate resolution
• Provide Level 3 technical support and escalation management
• Develop and deliver knowledge transfer sessions and training
• Manage and mentor CyberArk technical team members
• Coordinate resources across implementation projects
• Facilitate collaboration between internal teams and customer stakeholders
• Conduct performance reviews and provide technical coaching
• Create and maintain technical documentation, architecture diagrams, and runbooks
• Provide regular status reports and executive summaries
• Document lessons learned and contributed to knowledge base
• Track and report on key performance metrics and SLAs

Requirements

• 8+ years of hands-on experience with CyberArk PAM solutions
• Deep knowledge of CyberArk components: Vault, PVWA, CPM, PSM, EPM
• Experience with CyberArk architecture, installation, configuration, and administration
• Strong understanding of privileged access security concepts and best practices
• Proficiency in Windows and Linux/Unix operating systems
• Knowledge of networking concepts, firewalls, and security protocols
• Familiarity with scripting languages (PowerShell, Python, Bash)
• Experience with LDAP/Active Directory integration
• 3+ years in customer-facing technical role (TAM, Solutions Architect, Consultant)
• Proven track record of managing enterprise client relationships
• Experience managing technical teams or projects
• Background in identity and access management (IAM) or security solutions
• Excellent communication and presentation skills
• Strong problem-solving and analytical abilities
• Customer-focused mindset with consulting approach
• Ability to explain complex technical concepts to non-technical audiences
• Project management and organizational skills
• Ability to work independently and manage multiple priorities

Tech Stack

• Firewalls
• Linux
• Python
• Unix
• Vault

Benefits

• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option