Senior Services Analyst

Role Overview

• Become a trusted partner for customers, helping them leverage Sayari products and expertise to analyze and measure their exposure to global business partner, supply chain, and investigative risk
• Create, deliver, and brief compliance reports, case analyses, and investigative deliverables to customer stakeholders — across L1, L2, and L3 report types as applicable
• Ensure compliance with established policies and procedures while conducting screening, adjudication support, and QA on analytical outputs
• Design and deliver customer training sessions and collaborative workshops; adapt select content for public audiences
• Maintain expertise and develop novel approaches to address critical and emerging priorities of Sayari's customers
• Develop and apply AI prompt engineering techniques to drive efficiency and quality in analytical reporting workflows
• Provide timely, high-quality support to clients across a range of challenges — from entity-level risk assessment to supply chain screening and detention response
• Coordinate with the Revenue team to identify and pursue opportunities to expand Sayari's engagements within accounts
• Serve as an in-house super-user of Sayari's products, surfacing actionable product feedback to the Product and Engineering teams

Requirements

• Analytical foundation: 3–5+ years of experience conducting supply chain risk screening, trade compliance, export controls, sanctions, financial crime analysis, open-source investigations, or related work — examples include compliance officer, intelligence analyst, investigative journalist, customs broker, import/export compliance specialist (relevant education may count toward experience)
• Analytical writing: very strong written communication skills; able to produce clear, accurate, structured reports under tight deadlines with exceptional attention to detail
• Customer communication: 2–4+ years of proven success in customer interactions and briefings — equally confident with prepared remarks and extemporaneous Q&A
• Project management: ability to plan and manage projects independently, prioritize competing demands, and deliver to a high standard
• Regulatory familiarity: familiar with global regulations relevant to Sayari customers — import/export, third-party risk, ESG, sanctions, anti-bribery/anti-corruption
• Preferred: Professional fluency in one or more priority languages: Spanish, Arabic, Russian, Chinese, or French
• Regional analytic expertise: Latin America, Asia, Middle East, Africa, Eastern Europe
• Experience with AI prompt engineering and applying AI tools to analytical or reporting workflows
• Familiarity with graph-based analysis software (e.g., Sayari, IBM i2) or OSINT tools (e.g., LexisNexis, PACER)
• Knowledge of global regulations relevant to Sayari customers: import/export, third-party risk, ESG, sanctions, anti-bribery/anti-corruption
• SQL or Python experience

Tech Stack

• Python
• SQL

Benefits

• 100% fully paid medical, vision, and dental for employees and their dependents
• Generous time off; we observe all US federal holidays, close our office for a winter break (12/24-12/31), in addition to granting 18 PTO days and 10 sick days
• Outstanding compensation package; competitive commissions for revenue roles and bonuses for non-revenue positions
• A strong commitment to diversity, equity, and inclusion
• Eligibility to participate in additional benefits such as 401k match up to 5%, 100% paid life insurance (up to $100,000 coverage), and parental leave
• A collaborative and positive culture
• your team will be as smart and driven as you
• Limitless growth and learning opportunities