Define and communicate a clear platform product vision aligned with company goals and customer needs
Build business cases and strategies that shape the broader Invoice Simple direction
Own the platform roadmap and ensure delivery of measurable outcomes
Define and track platform uptime & success metrics (e.g., adoption by product teams, time-to-market, service reliability & monitoring, SLAs, and cost efficiency)
Align initiatives with enterprise OKRs and long-term technical strategy
Prioritize work based on customer impact, developer leverage, and business value—not just feature output
Establish clear, data-driven decision-making frameworks and trade-off mechanisms
Develop deep understanding of Invoice Simple's architecture, data flows, APIs, and system constraints
Partner with engineering to translate technical opportunities and risks into product strategy
Act as the voice of internal product and engineering teams, understanding their needs and friction points to guide platform investments
Incorporate customer, internal team, and market insights into platform investments
Lead the full product lifecycle for platform capabilities from discovery through delivery and iteration
Drive cross-functional collaboration across product, engineering, design, data, and GTM teams
Enable teams to ship faster and more safely through scalable, reusable platform solutions
Run experiments and validations where applicable to accelerate learning and de-risk decisions

3+ years of product management experience, with a strong emphasis on technical or platform products in B2B SaaS
High technical fluency: comfortable discussing system architecture, owning service reliability & monitoring standards, APIs, data models, and trade-offs with senior engineers
Proven ability to deliver platform initiatives that unlock leverage across multiple teams or brands
Strong understanding of SaaS metrics, product performance drivers, and platform ROI
Demonstrated ownership mindset with end-to-end accountability for outcomes
Excellent communicator, able to influence engineers, product peers, and senior leadership
Experience supporting high-traffic, global or widely used products (e.g., 300k+ MAU)
Experience making trade-offs between platform standardization and product-specific needs
Preferred Experience supporting web and mobile platforms at scale
Payments, FinTech, or billing platform experience
Experience with SMB workflows in trades, construction, or services
Exposure to tools such as Jira, Productboard, Optimizely, Amplitude, Looker, Heap, or similar

Flexibility to work where/how you want within your country of employment – in-office , remote, or hybrid
Robust wellness benefits, including an annual wellness stipend
3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you
Employee Stock Purchase Program
Registered Retirement Savings Plan (RRSP) with 4% company match

Technical Product Manager – Invoice Simple

Key skills