Sales Associate

Role Overview

• Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills.
• Serves as a Casa de Montecristo brand ambassador.
• Build relationships with customers.
• Proactively and effectively communicate product features and benefits, as well as promotional information.
• Demonstrate a tenacious drive for results.
• Accountable for becoming a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals.
• Develop and maintain strong knowledge of Casa de Montecristo products.
• Assists in the complete operations of the store.

Requirements

• Previous experience in a retail, hospitality or other service-centric environment
• POS and/or computer skills needed
• Cigar knowledge a plus
• Ability to work a flexible schedule (night, weekends, holidays)
• A track record of meeting challenging sales and operational goals
• Demonstrated flexibility and emotional intelligence to adapt to a frequently changing business conditions with energy and accountability.

Benefits

• Exceptional interpersonal skills
• Hands on team player with a strong work-ethic
• Passionate and persistent about a delivering a stellar guest experience.