About this role

Lead and mentor a team of UX researchers
Collaborate with Core Seller leadership to shape long and short-term research strategy
Guide researchers on study design across a wide range of generative and evaluative methods
Define and manage a research portfolio that balances foundational understanding of the seller experience
Communicate and socialize findings in ways that embed the seller's voice into product strategy
Run your own research projects when the need arises
Partner with other research managers to strengthen the broader team through shared tools
Recruit and hire outstanding researchers

7+ years of experience in applied product research, ideally in a B2C or e-commerce company
4+ years of research management experience developing and motivating a high-performing UX research team
A track record of influencing product decision-making at a senior level
A belief that deeply understanding your customers is a competitive advantage
The ability to balance rigor with speed-to-learning
A reputation for making research land and drive change
The ability to build a culture of evidence-based decision making
A clear perspective on where the research discipline is headed

Senior Product Research Manager, Core Seller Experience

Key skills