Serve as the primary system administrator for the Salesforce.com environment with 200+ users
Handle all essential administrative functions and support requests including user account maintenance, territory management, workflows, reports and dashboards and other routine tasks
Handle System configuration and change requests
Handle System development requests including requirements documentation, specification documents and Change Management
Perform system development (forms, triggers, integrations and more) in LEC and Classic whilst adhering to best practice and the use of test/sandbox environments
In the event of development performed by a supplier, to spec, monitor and test these deliveries
Complete regular internal system maintenance, audits and upgrades
Manage Salesforce.com data feeds and other integrations
Work with internal management teams to establish suitable processes to support administrative, development, and change management activities
Assist in training of new users, and grow the Salesforce.com skill set across the organization
Effectively act as the liaison between our users, vendors and the application development teams

5+ years’ experience as a Salesforce Administrator and developer
Salesforce Administrator certification and other relevant Salesforce certifications
Working experience with Salesforce Lightening and mobile applications
Working experience building workflows, reports & Apex code within CPQ & Sales Cloud
Experience using key SF development tools for Classic and Lightening (Apex) as well as familiarity/experience with SOQL, Lightening Web Components, Visual Force, Java Script and Data models an advantage
Experience with Service Cloud, Community Cloud, Field Service & Project Management App (scheduling, logging hours against milestones & project management) a must
Knowledge and experience working with integration tools including REST API
Demonstrated ability to convert data into insights and insights into business recommendations
Experience with any of the following tools also beneficial: Hubspot, DocuSign for Salesforce, Avalara, Mulesoft

Salesforce Administrator, Developer

Key skills