Installing and commissioning Videojet equipment at customer sites
Performing maintenance, servicing, and troubleshooting on installed equipment
Supporting product demonstrations and trials alongside the sales team
Building strong customer relationships through excellent service and technical support
Identifying improvement opportunities or service needs during customer visits
Managing service cases from diagnosis through resolution with a strong sense of ownership

Experience in field service or technical service roles within an electrical, mechanical, or electromechanical engineering environment
Strong electromechanical troubleshooting skills in industrial or production environments
Valid driving licence and willingness to travel extensively across the assigned territory
Ability to work independently while managing multiple service tasks and customer needs
Experience with industrial coding and marking technologies (CIJ, laser coding, labeling, or similar systems) would be advantageous but is not essential.

Field Service Engineer – North West

Key skills