About this role

Supports IT Operations with a primary focus on Service Desk and IT Workplace Operations.
Assists with ticket handling activities such as categorization, analysis, follow-ups, and reporting under supervision.
Supports workplace technology activities including onboarding and offboarding steps, asset handling and tracking, device setup coordination, and basic troubleshooting support.
Participates in selected IT, cybersecurity, and AI-related projects for learning and skill development, contributing through practical support tasks, testing, coordination, documentation, and improvement activities.
Prepares meeting notes, summaries, simple reports, and status updates.
Performs other support tasks as assigned by the formal supervisor.

Enrolled in a Bachelor or Master student in IT, Computer Science, Information Systems, Engineering, Cybersecurity, Data or AI-related studies, or a related field.
Interest in IT operations, digital workplace technologies, cybersecurity, and AI.
Ability to work in a structured, reliable, and supervised environment.
Willingness to learn and actively participate in operational tasks and projects.
Good organizational and communication skills.
Service
and solution-oriented mindset.
Basic experience with Microsoft 365 (Word, Excel, Outlook, Teams)
General interest in IT systems, tools, and digital technologies.
Fluency in English. German is a plus

Student Assistant – IT Operations, Cybersecurity

Key skills