Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values.
Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million.
Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities.
Combines digital tools with strong human connections to offer solutions to business customers.
This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals.
Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment.
Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners.
Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs.

Bachelor's degree, or equivalent work experience
Typically three or more years of customer service, consultative sales and/or prospecting experience
Bilingual ability to read, write, and speak in business-level proficiency of Spanish language and English
Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
Basic knowledge of cash flow management and business credit underwriting
Effective written and verbal communication skills and can convey business recommendations in an effective manner.

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Bilingual Small Business Specialist – Spanish, English

Key skills