Coordinating the intake, submission, and follow-up of new product, repair, and equipment rental orders
Maintaining communication with SLPs on funding cases
Working with insurance providers, government agencies, and educational institutions to place orders
Tracking funding authorization cases ensuring requests are resolved in a timely manner
Utilizing online resources to verify eligibility
Reviewing prior authorization documents
Researching previous orders and payment history/DSOs
Entering and completing orders in the order management system
Serving as a client advocate
Resolving third party denials

Bachelor Degree, or 2 – 4 years related experience
Background in the health insurance field preferred
Oral and written communication skills
Interpersonal, collaboration, and teaming skills
Customer service orientation
Internet navigation skills
MS Office Word and Outlook proficiency
Able to multitask in a fast-paced environment
Able to work at a desk for prolonged periods of time
Ability to travel to the Pittsburgh office for team activities/trainings (approx. 4 times per year)

Funding Consultant

Key skills