Business Director – In-Person CX Strategy, Delivery
McLean, New York, United States of America
Full Time
2 hours ago
$230,400 - $286,900 USD
Visa Sponsor
Key skills
Project ManagementMentoring
About this role
Role Overview
- Apply strategic and analytical skills to major company challenges
- Team with professionals to develop and test strategies impacting the bottom line
- Lead strategic intent and delivery across CX initiatives
- Develop and implement new product and pricing strategies
- Lead direct-to-consumer marketing efforts for select products
- Drive improvements in credit performance
- Oversee multiple projects and programs concurrently
- Manage and develop analysts, coaching and mentoring associates
Requirements
- Bachelor’s Degree
- At least 4 years of experience performing quantitative analysis
- At least 4 years of experience performing qualitative analysis
- At least 2 years of experience performing people management
- At least 2 years of experience performing project management
- Master’s Degree (preferred)
- 2+ years of experience in financial services (preferred)
- 1+ year of experience in consulting (preferred)
Benefits
- Comprehensive health benefits
- Performance based incentive compensation
- Cash bonus(es)
- Long term incentives (LTI)
- Professional development opportunities
- Inclusive set of benefits