About this role

Deliver value-add sourcing services to clients in a structured, professional, and consistent manner
Day-to-day operational process management and support of relevant operational and P2P processes
Ensure optimal use of Operational Procurement & Client Service Desk systems
Accountable for accurate and timely ordering and receipt of goods and services
Optimize use of defined procurement processes, platforms, and channels
Provide expertise across a range of P2P process and system issues
Ensure functional KPIs, SLAs, and other performance objectives are met
Collaborate with cross-functional teams to streamline procurement workflows

Bachelor's degree in business administration, supply chain management, finance, or a related field
Fluent in English (spoken and written)
Previous experience with procurement software, helpdesk tool (ServiceNow would be a plus), Microsoft Office Suite (Excel, Outlook, Teams)
Good communication and interpersonal skills
Detail-oriented and organized person
Ability to work effectively in cross-functional teams
Understanding of global sourcing and cultural sensitivities

Operational Procurement Consultant, Client Service Desk

Key skills