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Operational Procurement Consultant, Client Service Desk at Chain IQ Group AG | JobVerse
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Operational Procurement Consultant, Client Service Desk
Chain IQ Group AG
Website
LinkedIn
Operational Procurement Consultant, Client Service Desk
Mexico City, Mexico City, Mexico
Full Time
7 hours ago
No Sponsorship
Apply Now
Key skills
ServiceNow
AI
Communication
About this role
Role Overview
Deliver value-add sourcing services to clients in a structured, professional, and consistent manner
Day-to-day operational process management and support of relevant operational and P2P processes
Ensure optimal use of Operational Procurement & Client Service Desk systems
Accountable for accurate and timely ordering and receipt of goods and services
Optimize use of defined procurement processes, platforms, and channels
Provide expertise across a range of P2P process and system issues
Ensure functional KPIs, SLAs, and other performance objectives are met
Collaborate with cross-functional teams to streamline procurement workflows
Requirements
Bachelor's degree in business administration, supply chain management, finance, or a related field
Fluent in English (spoken and written)
Previous experience with procurement software, helpdesk tool (ServiceNow would be a plus), Microsoft Office Suite (Excel, Outlook, Teams)
Good communication and interpersonal skills
Detail-oriented and organized person
Ability to work effectively in cross-functional teams
Understanding of global sourcing and cultural sensitivities
Tech Stack
ServiceNow
Benefits
Global AI-driven Procurement Service Partner
Tailored, end-to-end procurement solutions
Dynamic international environment
Corporate growth opportunities
Potential for significant career development
Apply Now
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