Serve as the primary pre-contract liaison between Dematic and Amazon ARS Team, fostering trust, transparency, and long-term partnership.
Develop and execute strategic account plans that align with Amazon’s evolving business needs and Dematic’s growth objectives.
Identify and cultivate opportunities for account expansion, innovation, and continuous improvement.
Lead the pre-contract coordination of large-scale, technically sophisticated automation and robotics projects.
Collaborate with engineering, operations, and product teams to ensure seamless execution and delivery.
Drive high-stakes negotiations involving pricing, schedules, and long-term agreements.
Navigate multi-layered stakeholder environments with diplomacy and strategic foresight.
Provide data-driven insights and recommendations to both internal teams and Amazon stakeholders.

Bachelor’s degree in Engineering, Business, Supply Chain, or related field (MBA or technical master’s preferred).
7+ years of experience in strategic account management, preferably in automation, robotics, or enterprise technology.
Proven success managing large, complex accounts with a focus on long-term growth and customer satisfaction.
Strong technical aptitude and ability to engage with engineering and operations teams.
Exceptional negotiation, communication, and interpersonal skills.
Experience working with Amazon or other large enterprise clients is a strong plus.

Key Account Manager

Key skills