Key skills
Communication
About this role
Role Overview
- Performs follow-up on insurance billing and collection activities
- Verifying the accuracy and completeness of insurance records and claims
- Contacting insurance companies to expedite payments from various payers
- Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution
- Utilizes Epic, system tools, and payer websites for claim submission and status
- Consistently meets quality assurance and efficiency standards
- Interacts with management and staff to discuss issues
- Performs other duties as assigned by the supervisor/manager
Requirements
- High school diploma or equivalent high school certification or combination of education and/or experience
- 2 years of experience in bookkeeping/accounting and/or medical collection setting
- Collections Strategies
- Communication
- Computer Literacy
- Confidential Data Handling
- Medical Terminology
- Office Equipment
- Telephone System
Benefits
- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution (403(b)) Retirement Savings Plan starting at 7%
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs, employee assistance program (EAP), financial resources, access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- Family care resources for continued childcare needs
- Covers cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us