Providing day-to-day coaching and guidance to managers on people matters, including performance challenges, conduct concerns, team dynamics, and general management responsibilities.
Managing employee relations cases from first inquiry through to resolution, ensuring transparent communication, proper documentation, and consistent application of policy.
Acting as a first line escalation point for operational HR questions, policy clarification, and people related problem solving.
Supporting HR programmatic processes such as performance reviews, compensation administration, offboarding, and workforce changes.
Ensuring operational consistency in the application of HR processes across multiple countries within the region, in partnership with HR operations teams.
Supporting the regional/BU rollout of global and company-wide HR programs (e.g., performance management cycles, talent programs, engagement initiatives, comp reviews), ensuring alignment with plan requirements and business needs.
Coaching and equipping managers to implement these programs effectively, providing clear guidance, tools, and ongoing support to drive adoption and successful execution.
Identifying recurring issues, process gaps, or trends in manager queries and recommending improvements that enhance the employee and manager experience.
Working collaboratively with global P&C teams to ensure smooth delivery of initiatives and strong integration of regional feedback into global design.

Remains up to date with local employment laws, internal and external regulations, compliance requirements, and procedures where applicable.
Experience working in a high-growth environment with constant change as your companion.
Experience supporting GTM teams.
Excellent stakeholder partnership skills with an ability to collaborate, communicate and influence effectively.
HR experience, with a focus on employee relations and HR operations
Highly organized with the ability to manage multiple tasks and prioritize effectively.
Proficiency in MS Office (Word, Excel, PowerPoint) and HRIS systems.
Growth mindset, with a focus on continual self-development
Bachelor’s degree in Human Resources, Business Administration, or related field
Ability to maintain confidentiality and handle sensitive information with professionalism.

Regional People Partner – GTM

Key skills