Senior Salesforce Solution Architect

Role Overview

• Overseeing the design and development of software applications, including workflows, processes, and system interfaces.
• Collaborate with stakeholders, work with development teams, consult on application requirements, and supervise development stages to ensure optimized business operations.
• Collaborate with business partners, stakeholders, and senior IT teams to uncover business challenges, define application needs, and ensure accountability in building strategic roadmaps that align with business requirements.
• Lead discovery workshops to uncover business challenges and goals.
• Compile and implement application plans for new or existing systems.
• Demonstrate application models/prototypes and integrate user feedback.
• Write and maintain scripts and code, including application installations and updates.
• Mentor application developers and provide technical support to end-users as needed.
• Run diagnostic tests and perform debugging procedures.
• Manage application integration, maintenance, upgrades, and migrations.
• Document development processes, procedures, and standards.
• Ensure a scalable, reliable, and available architecture for applications.
• Design and develop user-focused applications with optimized interfaces across systems, ensuring alignment with architectural patterns, user needs, and required functionalities.
• Assess the interaction/interface between applications, databases, and middleware to identify functional gaps and address issues.
• Conduct analysis to resolve operational limitations in application interactions.
• Establish architectural guidelines and goals for the organization.
• Oversee the software design process, conducting reviews to ensure consistency, quality, and adherence to enterprise-wide standards.
• Evaluate risks and defects by analyzing specifications.
• Collaborate with the development and technical teams to implement solutions that meet the architectural goals and standards of the organization.
• Delegate programming and development tasks as needed.
• Generate and update documentation on system features, interfaces, and infrastructure.
• Provide recommendations on technical resources and development strategies.
• Conduct research to identify trends in application architecture and incorporate them into development projects.
• Prepare technical reports by collecting, analyzing, and summarizing information and trends.
• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.

Requirements

• Seven years of Salesforce implementation, configurations, and customization experience.
• Seven years of experience designing, developing, and deploying technology solutions.
• Five years of experience in Salesforce Solutions, Architecture Design/Development Methodologies.
• Five years of experience as an analyst in a technology environment utilizing software design processes and methodologies.
• Proven experience designing and developing large scale enterprise applications in roles such as technical development lead, solution architect, application architect, or enterprise architect.
• Ability to communicate technical concepts in business language and translate business needs into technical terms.
• Strong analytical, critical-thinking, and problem-solving skills.
• Excellent organizational and time management skills.
• Strong collaboration and communication skills, with the ability to work effectively as a teammate, resolve problems, and influence others to reach consensus on optimal solutions.
• In-depth understanding of object-oriented design principles.
• Demonstrated ability to proactively identify and recommend solutions for security concerns.
• Project management skills with a proven track record of successfully driving projects to completion, ensuring client satisfaction, and delivering excellent customer service.
• Ability to adapt quickly to changing priorities and manage multiple deadlines effectively.
• Detail-oriented team player who consistently offers valuable suggestions and solutions for software development, use, and maintenance.
• Ability to document process flowcharts and map business ideas to technical solutions.
• Working knowledge of various sequential design processes and modeling methodologies.
• Experience working in Waterfall, Agile, and hybrid work environments.
• Proficiency in Microsoft Office, including Visio, Project, Excel.
• Strong knowledge of technical best practices.
• Demonstrated ability to exercise confidentiality and sound judgment when dealing with sensitive issues.
• Unequivocal commitment to the highest standards of personal and business ethics and conduct.
• Mission-driven, guided by core values, and a pleasure to work with.

Benefits

• A flexible hybrid work schedule (three days in the office, two days’ work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment
• Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program
• 401(k)-retirement plan
• Competitive PTO package
• Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave