Principal Architect II

Role Overview

• Serve as the Platform Architect overseeing the overall technical direction of the platform.
• Leads and provides high level architecture for complex and cross functional POCs, pilots, and projects.
• Reform the release and governance processes to reduce technical debt and manual effort needed for production releases.
• Serve as a mentor for the staff of developers leading them in best practices for development and architecture.
• Provide guidance to ITSM, ITOM, SECOPS, HRSD, SPM, EA, GRC, and custom applications among others to product owners, developers and implementation partners.
• Provide technical direction to the operations team on priorities to keep the platform in a healthy state.
• Run the weekly governance board to provide development teams guidance and technical direction to reduce / prevent undue technical debt.
• Establish development best practices articles building off of ServiceNow published best practices.
• Perform frequent instance reviews that helped drive the technical direction to reduce technical debt on the platform.
• Own the CI/CD and best practices tools for use within ServiceNow to streamline processes and increase efficiency (ie xType).
• Establish other standard architectural principles, patterns, and processes (ie AI patterns).
• Optimize strategy, capabilities, roadmaps, and application portfolios in close partnership with stakeholders.
• Analyzes current architectures to identify weaknesses and develop opportunities for improvements.
• Provides strategic consultation to IT Leaders and other ITI architects.
• Contributes to the IT strategy and ensures alignment with architectural strategy and business goals.
• Coordinates with Application Architects on Delivery teams to ensure alignment with Enterprise Architecture patterns and practices.
• May provide oversight of architects and their daily activities including setting objectives, measuring performance, and cultivating career growth.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, System Analysis or a related field or equivalent work experience.
• Typically has fifteen (15) or more years of IT and business/industry work experience including architecture design and deployment and systems lifecycle management.
• Three (3) experience in leading multiple, large, cross-functional projects, and influencing senior level management and key stakeholders.
• Requires exposure to multiple, diverse technologies and processing environments.

Tech Stack

• ITSM
• ServiceNow

Benefits

• We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.
• In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.
• This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.