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Junior Casino Customer Support at EveryMatrix | JobVerse
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Junior Casino Customer Support
EveryMatrix
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Junior Casino Customer Support
Bucharest, București, Romania
Full Time
5 hours ago
No Sponsorship
Apply Now
Key skills
Communication
Time Management
About this role
Role Overview
Helping our clients via e-mail and live chat using our ticketing system;
Checking data in internal and external back-offices to identify and solve issues;
Testing casino games on clients’ websites to check for issues and understand game rules;
Editing email templates and sending email campaigns to our clients.
Requirements
Good written English skills (mandatory);
Great communication skills;
Active listener;
Internet browsing is no mystery to you and knows all the shortcuts;
The technical aspects of the activity are fun for you;
Previous experience in the gambling industry is a plus;
Ability to follow documented procedures and logical thinking;
Willingness to continuously learn and improve;
Highly organized, focus capacity;
Team spirit;
Time management skills;
Ability to communicate technical problems concisely and professionally.
Benefits
Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
Enjoy a flexible hybrid work schedule after your first three months with us.
Benefit from two Free Fridays each year, limited to one per quarter.
Daily catered lunch or monthly lunch allowance.
Private Medical Subscription.
Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
Our office perks include parking, on-site massages, and frequent team-building activities in various locations.
Amazing office space complete with its own pool and gym.
Apply Now
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