About this role

Provide highly visible customer support through the performance of on-site installation of linear accelerators and imaging systems
Oversee any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
Instruct customers in the operation and maintenance of the system
Serve as company liaison with customers on administrative and technical matters for assigned projects
Input detailed records of installation and upgrade work performed into company information systems
Maintain a high degree of professionalism and safety according to VMS guidelines and customer regulations

High School Diploma or equivalent and 2-4 years related experience or Associates or bachelor’s degree in related program preferred
Knowledge of and professional experience with electronic and electro-mechanical engineering, RF Energy producing devices and electronic cooling systems
Proficient in the use of Test Equipment used for verification and calibration of electronic equipment
Basic networking skills in order to integrate the machine onto the customer server
Customer focused attitude
Articulate and skilled in interpersonal communication
Fluency in English, both written and spoken

Hardware Installation Engineer – Field/Travel

Key skills