Insurance Certificate Coordinator

Role Overview

• Manage certificate of insurance requests and support policyholders
• Handle incoming email requests and prepare certificates based on system data
• Maintain organized tracking of all requests and completions
• Collaborate closely with the Account Manager for workflow efficiency
• Manage multiple certificate requests simultaneously
• Follow up promptly on requests when needed
• Communicate with clients regarding inspection requirements or policy updates
• Perform other duties related to the position as assigned

Requirements

• Proficient level of English (written and spoken)
• Excellent interpersonal and communication skills
• Prior insurance experience preferred
• Property & Casualty (P&C) experience strongly preferred
• Excellent Email etiquette
• Exceptional attention to detail and accuracy
• Strong multitasking and organizational skills
• Highly responsive with clear and timely communication
• Strong problem-solving skills and sound judgment
• Professional demeanor able to perform effectively under pressure
• Strong work ethic with a proactive mindset
• Ability to quickly learn new systems, software, and workflows
• Proficiency with Microsoft Office (Word, Excel, Outlook)

Benefits

• 100% remote work
• Great work environment with potential for growth