Provide excellent customer service to German-speaking clients via phone, email, and other communication channels.
Address product inquiries, after-sales support, and technical issues effectively and professionally.
Maintain detailed and accurate records of customer interactions.
Collaborate with different departments to resolve customer issues promptly.
Participate in training sessions to stay informed about vehicle products and customer service best practices.
Support the company’s commitment to delivering exceptional customer experiences.
Requirements
A native level of fluency in German and a B2 level of English (both written and spoken) is essential; please clearly state your nationality and native language in your application.
Strong customer service skills with a focus on problem-solving and communication.
Experience in customer service, preferably within the automotive or manufacturing sector, is an advantage.
Willingness to relocate to Greece, with relocation expenses fully covered by the company.
Ability to work independently and collaboratively within a multicultural team.
Positive attitude, flexibility, and adaptability to a dynamic work environment.
Commitment to continuous learning and professional growth.
Benefits
Monthly Performance Bonus
Fully Paid Relocation Package (flight, transfer, and four weeks' paid hotel stay upon arrival)