Patient Account Representative I, Cash Applications Clerk

Role Overview

• responsible for preparing the daily receipts lockbox
• processing the 835 Electronic Remittance
• correctly posting payments and adjustments to patient accounts in the financial system
• posting denial codes
• accelerating patient statements
• resolving unidentified cash
• working closely with Accounting to reconcile the cash clearing accounts

Requirements

• High school graduate or equivalent preferred
• College courses with emphasis on business or medical billing preferred.
• One year of medical business office experience preferred
• One year of data entry or ten key experience required.
• Ability to quickly master computer programs.
• Ability to effectively prioritize work, as well as the ability to process cash quickly to meet deadlines.
• Ability to post payments & adjustments accurately and timely.
• Ability to exercise appropriate and independent judgment and effectively solve problems.
• Ability to perform several different types of tasks each day and to adapt to changing priorities.
• Knowledge of personal computers with an emphasis on spreadsheet and word processing programs preferred.
• Ability to communicate effectively and pleasantly to members, providers, payors, and internal staff is essential.
• A willingness to work as a team player with co-workers and other internal staff, as well as people outside NorthBay.

Benefits

• medical, dental, and vision insurance
• life, disability, and long-term care coverage
• paid time off including vacation, sick leave, holidays, and bereavement
• a 403(b) retirement plan with employer match
• education reimbursement for eligible roles
• professional development and training programs
• Employee Assistance Program
• wellness programs
• recognition programs
• shift differentials
• market-based compensation review and increases subject to approval and organizational performance