Apply critical thinking and analytical rigor to assess complex, high-risk customer profiles
Leverage data, analytics, and AI-powered tools to monitor EDD program effectiveness
Drive ongoing improvements to tooling, workflows, and decisioning frameworks
Own the EDD case management lifecycle
Establish and maintain EDD policies, procedures, and internal controls
Conduct and oversee escalated enhanced review of high-risk customer profiles
Partner with Responsible Gaming, VIP, and Compliance teams
Serve as the primary subject matter expert for EDD-related regulatory inquiries
Report on EDD program KPIs and case outcomes to senior leadership
Oversee the EDD team, including manager and analysts/associates

At least 6–8 years of AML/EDD or financial crimes compliance experience
A minimum of 5 years in a people management role
Direct experience in online gaming, sportsbook, or fintech compliance strongly preferred
CAMS certification (or equivalent) required
Deep working knowledge of BSA/AML regulations, FinCEN guidance, and state gaming compliance obligations
Demonstrated experience conducting or overseeing SOW/SOF reviews
Proficiency with EDD and identity intelligence platforms (CLEAR, SEON, LexisNexis or similar)
Expertise in working with data
Proficient in the use of AI tools to enhance review quality
Flexible in approach and vision

Senior Manager – Enhanced Due Diligence

Key skills