Utilize a variety of tools and methodologies to interpret trends, patterns, and predictions within business data
Perform detailed financial and operational analysis
Partner with department managers and their teams to improve understanding and effectiveness of operations
Develop BI deliverables using Microsoft technologies
Develop database and data warehouse structures and coding in support of BI deliverables
Develop options for AI implementation and data/process automation
Provide insights to various customer service departments on operational improvement using data
Troubleshoot technical application problems
Train power users in various BI reporting tools

Bachelor's degree (B.S) in business, data management, computer science, or related field
2-4 years of relevant and related work experience
Advanced knowledge of Microsoft Office 365 (SharePoint, Teams, Access, Word, Excel, etc.)
Knowledge and 1-2 years of experience with the Microsoft BI suite and/or other similar data management tools
Basic to Intermediate knowledge of T-SQL and PL/SQL
Demonstrated ability to analyze systems and processes in a business environment
Good communication skills
Ability to work on multiple requests, issues and/or problems at a time
Travel domestically and internationally up to 10% of the time
Ability to obtain and maintain a valid driver’s license and passport.

Business Intelligence Analyst

Key skills