Serve as the primary customer-facing point of contact for security and compliance inquiries across EMEA
Respond to customer assurance requests, including due diligence inquiries, security questionnaires, RFPs, and contract-related security reviews
Develop and maintain deep expertise in European regulatory, security, and compliance frameworks
Analyze customer-driven compliance requirements by reviewing agreements, security addenda, and regulatory obligations
Partner closely with Legal, Security, Engineering, Product, Compliance, Sales, and Field teams
Identify, assess, and communicate security and compliance risks arising from customer engagements
Provide executive-level visibility by preparing summaries and reports on customer assurance trends, compliance posture, and risk themes

5 years of experience in European software compliance, cloud security, risk management, or customer assurance
3+ years of experience working cross-functionally and managing stakeholder relationships in large or complex organizations
Strong familiarity with European compliance and regulatory frameworks, including but not limited to: ISO/IEC 27001, ISO/IEC 9001, SOC 2 Type II, PCI-DSS 4.0, GDPR and national privacy frameworks, Common Criteria, UK National Cyber Security Centre (NCSC) guidance, DORA, TISAX, ACN
Italy, ENS
Spain
Experience working in a cloud service provider (e.g. AWS, Azure) software/technology company, systems integrator, government agency, or security/compliance consulting firm
Excellent written and verbal communication skills, with the ability to explain complex security topics to both technical and non-technical audiences
Proven ability to influence without authority and drive outcomes in a highly matrixed environment
Strong organizational, prioritization, and multitasking skills in a fast-paced setting

Senior Security Compliance Analyst – Customer Assurance

Key skills