Manage delivery and shipment changes related to inventory discrepancies
Communicate updates effectively with contract manufacturers, warehouses, seed service advisors (SSAs), bulk carriers, and logistics partners
Support bulk operations by following established processes for delivery changes and issuing credits when applicable
Perform month-end inventory balancing and resolve discrepancies for shippers and carriers
Identify and resolve system-related issues, escalating as needed
Coordinate seasonal returns with cross-functional partners to ensure accurate product reconciliation or approvals
Document all relevant communication and actions within internal systems
Manage day-to-day shared inbox activity and provide cross-site coverage to ensure timely resolution of issues
Requirements
High school diploma or GED
1+ years of experience in logistics, inventory, or customer support
Proficiency with Microsoft Office or Google Workspace
2+ years of experience in transportation logistics with a strong customer service focus (preferred)
Strong attention to detail and ability to thrive in a fast-paced environment (preferred)
Flexible, goal-oriented, and adaptable to changing priorities (preferred)
Benefits
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short
and long-term disability coverage, life insurance and more.
US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.