About this role
Role Overview
- Answer inbound calls about our products and services
- Understand policies and procedures used for daily operations
- Take accountability for customer satisfaction with a highly professional demeanor
- Achieve high satisfaction on customer surveys
- Participate in team meetings
Requirements
- Fluent bilingual skills (English/Spanish) compensated in the form of a 10% differential
- Excellent phone presence
- Ability to assist those with less than perfect credit
Benefits
- Full medical benefits for 20+ hours/week
- FREE dental and vision coverage
- Generous time off plans including PTO, Sick Pay, and Bonus Days
- 401(k) – dollar-for-dollar match up to 5% of total compensation
- Special discounts and offers for events at the Denny Sanford PREMIER Center
- Employee Wellness Program
- Paid Community Volunteer Hours
- PREMIER averages 30,000 hours per year
- Fun Employee Parties