About this role

Manage the process of designing, developing, deploying and maintaining tools and processes to support operations for Technology.
Lead team to document and educate users about relevant processes.
Ensure alignment between processes and toolsets, modifying systems where needed to deliver desired results.
Measure and improve process and tool maturity and compliance.
Oversee execution of operational activities and measure process quality and compliance (incident handling, process execution, etc.).
Establish roadmap to maintain currency, incorporate new features, and delivery TS objectives through technology solutions.
Partner with other teams to identify dependencies and align roadmaps.

Experience gained through college degree programs or certifications in Information Systems, Business, or Computer Science
10+ years of working in an IT environment
3-5 years of technology team management experience
Excellent interpersonal, communication and teaming skills
Ability to navigate technology environment and work effectively with multiple teams
Demonstrated ability to be trustworthy and dependable
Ability to learn quickly, be self motivated to improve knowledge and tackle new challenges
Ability to prioritize requests to deliver highest-impacting items first
Articulate business value of solutions within their scope

Manager, Technical Services – Nuclear

Key skills