Providence, Rhode Island, United States of America
Full Time
2 days ago
$43,816 - $55,000 USD
No Visa Sponsorship
Key skills
Vault
About this role
Role Overview
Under the direction of the Regional Manager, the Float Customer Service Supervisor is at the forefront of customer interactions that provides high quality service.
Responsible for the daily supervision of the branch teller staff, creating a high-quality service team.
Oversees and conducts the accurate processing of various customer transactions.
Coaches the teller team in all aspects of relationship development, service, and operations.
Responsible for the daily control of the branch’s main vault, distributing and receiving cash to/from the staff.
Effectively engages with customer inquiries in a courteous and efficient manner according to the Bank’s problem resolutions procedures.
Requirements
Minimum 1-year experience as a teller in a bank or other financial institution.
Strong supervisory and interpersonal communications skills.
A thorough understanding of teller operations.
Professional telephone communications skills.
Enthusiastic, customer-focused team player.
Organized and dependable.
Good knowledge of bank terminology, products and services.
Skilled in typing and general use of office equipment.
Ability to work accurately with figures and perform detailed work.