Operations Officer – Maternity Cover

Role Overview

• manage and support a portfolio of Licensed Organisations (LOs)
• ensure the delivery of a high-quality DofE programme
• work closely with a team of Operations Officers
• act as the day-to-day contact with LOs
• support delivery of the Wales Business Plan
• assist in achieving the ambition of giving more than one million young people access to programmes

Requirements

• passionate advocate for the DofE
• motivate to help achieve the ambition
• ability to manage and support a portfolio of Licensed Organisations (LOs)
• effective day-to-day support to LOs
• develop and implement short
• and long-term action plans in collaboration with LOs
• use online management tools to budget, forecast and track targets
• attend regular online and face-to-face meetings with LOs
• carry out licence reviews
• increase participation among young people
• support externally funded projects and grant applications
• attend and support national events
• work collaboratively with colleagues across the UK
• strong ability to build effective working relationships
• excellent communication skills
• strong administrative and organisational skills
• excellent attention to detail
• confident verbal communication skills
• solution-focused approach
• ability to analyse and interpret data
• competent in Microsoft Office applications

Benefits

• generous pension contribution
• employee assistance programme
• healthcare cash plan
• volunteer leave
• 25 days holiday plus Bank Holidays
• additional 3 days paid leave between Christmas and New Year
• buy additional annual leave
• benefits discount website
• death in service benefit 4 x salary
• incapacity benefit
• generous family leave
• sick leave