Technical Business Analyst – Fixed Term Contract

Role Overview

• Conducting detailed business and technical requirements analysis in collaboration with business stakeholders and technical teams.
• Eliciting, analysing, validating, and documenting business requirements to ensure a clear understanding of needs and desired outcomes.
• Translating business requirements into clear, structured, and testable functional and non-functional requirements.
• Supporting the design of scalable and sustainable IT solutions that meet business needs, working closely with architects and development teams.
• Modelling current and future business processes using BPMN or similar frameworks to identify improvement opportunities.
• Acting as a key liaison between business units and technical teams, ensuring clear, consistent communication throughout the delivery lifecycle.
• Collaborating with Product Owners and Architects to understand product roadmaps, priorities, and technical constraints.
• Supporting the development and refinement of product backlogs, including epics, features, and user stories, ensuring they are well-defined and ready for development.
• Working with development teams during delivery to clarify requirements and support correct implementation.
• Participating in agile ceremonies, including sprint planning, refinement, reviews, and retrospectives.
• Documenting business processes, user journeys, and functional designs to support solution development and change adoption.
• Supporting data-related analysis required to inform requirements and solution design, working alongside data and reporting specialists where appropriate.
• Contributing to service design and business change activities to support smooth transition into live operation.
• Identifying and documenting risks, assumptions, issues, dependencies, and decisions related to requirements and scope.
• Supporting delivery planning and progress tracking in collaboration with Project Managers or Delivery Leads.
• Providing walkthroughs or demonstrations of functionality to stakeholders to support understanding and acceptance.
• Identifying opportunities for continuous improvement in processes, tools, and ways of working

Requirements

• Demonstrable experience and a strong understanding of business analysis principles, practices, and methodologies.
• Experience working within organisations operating under ISO27001 and ISO20000 service management standards.
• Experience working with Azure-based cloud services and familiarity with the GDS Service Manual.
• Proven ability to undertake business analysis for innovative and impactful digital or technology-enabled products.
• Experience writing SQL queries and confidently exploring data across multiple data warehouses, databases and Azure container environments
• Experience working in agile delivery environments, using tools such as Jira or Azure DevOps to manage requirements and backlogs.
• Experience creating, maintaining, and refining product backlogs and requirements documentation.
• Strong working knowledge of business analysis tools and techniques, including BPMN for process modelling.
• Experience collaborating with development teams and solution architects to support effective product design and delivery.
• Excellent analytical and problem-solving skills, with strong attention to detail.
• Clear and effective communication skills, both written and verbal, with the ability to engage a range of technical and non-technical stakeholders.
• Ability to stay current with relevant IT developments, trends, and emerging technologies.

Tech Stack

• Azure
• Cloud
• SQL

Benefits

• A fully remote and flexible working set up
• 25 days annual leave, increasing by 1 day each year of service up to maximum of 30 days (plus Bank Holidays)
• 1 Privilege Day
• 4 x annual salary Life Assurance
• Market leading pension scheme through Legal & General
• Enhanced Family Friendly Policies
• Excellent learning, training, and career development opportunities
• 24/7 access to our Employee Assistance Programme
• A diverse and inclusive culture where everyone is respected and valued