Build and maintain professional relationships with the Area Claim Supervisor, policyholders, agents, and other adjusters
Record and transmit loss information to accurately determine potential damages in accordance to established loss adjustment procedures (FCIC, NCIS and Company)
Complete field inspections, read maps and aerial imagery, measure fields and measure storage bins
Utilize company software proficiently including daily monitoring of all company communications
Follow FCIS, State, and Company rules and regulations, policies, and procedures for MPCI and Private Products
Complete initial and ongoing training and certifications as required by FCIC and State Regulations
Explain adjusting procedures and related findings to the policyholder and agent
Perform fact-finding and investigate crop damage, record information, and transmit information to accurately determine potential indemnities
Train field claims staff on claim procedures, best practices, and compliance standards
Willingness to learn new crops
Requirements
Minimum 2 years of experience as a crop insurance adjuster
Minimum 2 years of experience handling crop insurance claims
Required license and certification: CAPP certification and valid driver’s license with a satisfactory driving record and applicable State license
High school diploma or equivalent, or equivalent combination of education and experience
Bachelor’s degree in agriculture preferred, but not required
Effective interpersonal, oral, and written communication skills with the ability to interact with all levels of people within and outside the organization
Ability to complete documentation requirements
Ability to utilize analytical thinking; find facts and solve problems
Ability to work both in an office setting and outdoors in a farm environment
Ability to remain focused on exceptional customer service, both internally and externally
Working knowledge of crop insurance regulations, policies, procedures and best practices
Strong time management skills with ability to prioritize
Benefits
Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
Pharmacy benefits with mail order options
Dental benefits including orthodontia benefits for adults and children
Vision benefits
Health Care & Dependent Care Flexible Spending Accounts
Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
Company-paid Disability benefits with very competitive salary continuation payments
401(k) Retirement Savings Plan with competitive employer contributions
Competitive paid-time-off programs, including company-paid holidays
Competitive Parental Leave Benefits & Adoption Assistance program
Employee Assistance Program
Tax-Free Commuter Benefit
Tuition Reimbursement & Professional Qualification benefits