Senior Systems Architect, Pega

Role Overview

• An onshore Pega Senior System Architect (SSA) is the senior hands‑on technical lead who designs, builds, and optimises Pega applications while mentoring the team and ensuring compliance with enterprise and government standards.
• Translate business requirements and blueprints into robust case types, data models, flows, and rules that follow Pega guardrails and patterns.
• Own complex configurations beyond low‑code (data pages, integrations, queues, background processing, security) and ensure they are scalable and maintainable.
• Implement and refine reusable components and frameworks so multiple journeys or channels can leverage a common design.
• Provide day‑to‑day technical leadership to LSAs/SSAs/devs, reviewing designs and rules to uphold best practices, performance, and security.
• Debug and tune the application, addressing performance bottlenecks, memory issues, and inefficient designs.
• Enforce standards for branching, pipelines, code review, and guardrail compliance to keep the implementation “upgrade‑friendly.”
• Design and implement integrations (REST/SOAP, queues, messaging, SSO) and ensure they align with enterprise integration patterns.
• Configure and validate access control (RBAC, ABAC) and security settings to comply with government and organisational security frameworks.
• Work with architects and infrastructure teams on NFRs (availability, response times, logging, DR, monitoring) and support SLA and service‑credit obligations.
• Work on‑site/locally with business, LSAs, security and operations teams to resolve design decisions quickly and support agile ceremonies.

Requirements

• Pega Certified Senior System Architect (CSSA / PCSSA), with Pega CSA as prerequisite
• Several years of hands‑on Pega delivery experience (typically 3–5+ years)
• Strong command of Pega application architecture: case lifecycle design, data modelling, integrations (REST/SOAP, queues), security and access control, and performance tuning.
• Proven ability to design for reusability across multiple journeys or business areas and to debug complex issues using Pega’s diagnostic and monitoring tools.
• Experience delivering Pega solutions in government or regulated environments, aligning implementations to policies, security standards, accessibility (e.g., WCAG 2.1 AA), and strict SLAs.
• Strong Agile/Scrum or Pega Express experience, working as a senior member of a multi‑disciplinary squad and collaborating with LSAs, business architects, testers and DevOps teams.
• Excellent communication and stakeholder skills: able to explain technical options clearly, mentor junior team members, and work directly with client SMEs and technical leads on‑shore.

Tech Stack

• SOAP

Benefits

• Flexible work arrangements