Lead the Financial Adviser community of Eight
Coordinate and administer adviser file checks and quarterly themed case reviews
Maintain accurate governance records, audit trails, and compliance documentation
Track actions arising from compliance reviews and ensure timely completion
Support governance reporting, trend analysis, and risk identification
Prepare summaries and reports for senior management and governance meetings
Administer and maintain Introducer Agreements across the Group
Support introducer onboarding, vetting, approvals, and ongoing reviews
Act as a liaison between introducers, advisers, and St. James’s Place
Support Consumer Duty governance, Business Assurance outcomes, and PQS administration
Assist with governance inductions for new advisers and support staff
Coordinate governance documentation and reporting across international offices
Maintain records across systems including Salesforce, SharePoint, Qwil, DocuSign, and Policy Services
Ensure documentation is managed in line with GDPR and information security requirements
Provide wider support across governance, compliance, and protection activities as required

Experience within a compliance, governance, risk, or financial services administration role
A strong understanding of compliance and regulatory principles within financial services
Excellent attention to detail and organisational skills
Strong written and verbal communication skills
The ability to manage multiple priorities effectively
Confidence working with advisers, introducers, and senior stakeholders
Experience using Microsoft Office packages
Exposure to Salesforce or Monday.com would be advantageous

Risk & Compliance Administrator

Key skills