Senior Product Manager – Offline Payments

Role Overview

• You will be responsible for developing and evolving financial products that support restaurants in managing their business.
• This is a role with direct impact on the financial health of the restaurants we serve, aimed at facilitating routines such as revenue growth, payments performance and conversion optimization, with a strong analytical, strategic and results-oriented focus, among others.
• Our focus is to simplify operations and provide clearer information for day-to-day decision-making.
• Ability to connect business strategy to the creation of solutions that generate value for end customers and results for the company;
• Define, prioritize and communicate product objectives, understanding market trends and customer needs to identify new opportunities;
• Ensure execution of the roadmap with a focus on continuous delivery of value;
• Conduct research, data analysis and interviews to deeply understand product stakeholders, uncover customer pain points and run experiments to find the best solutions (Product Discovery);
• Monitor market trends to identify new business opportunities;
• Work with engineering and design teams to specify, prioritize and follow the product evolution, ensuring constant delivery of value;
• Track KPIs and metrics for product initiatives to ensure expected business outcomes are met;
• Lead launches of new features and products, ensuring internal teams and customers are prepared to adopt and extract value from the solutions.
• Monitor and analyze payment metrics (TPV, take rate, conversion) to identify opportunities to increase revenue
• Evolve acquiring strategy to increase payment capture within our ecosystem
• Structure and run experiments to optimize conversion and monetization of flows (POS, kiosk and app)
• Identify and reduce frictions in the payment journey, improving performance and transaction volume
• Explore new revenue streams (cash advances/receivables financing, financial services, etc.)
• Work closely with engineering, finance and commercial teams to ensure results-oriented decisions

Requirements

• Experience defining and tracking product metrics oriented to results (such as adoption, engagement, activation or retention).
• Strong financial-results orientation (revenue, margin and transacted volume).
• Experience with products involving payments (Pix, card, acquiring, etc.).
• Analytical capability to make decisions based on metrics such as TPV, take rate and conversion.
• Experience testing and scaling initiatives that generate real business impact (not just delivering features).
• Business perspective to understand trade-offs between conversion, cost and margin.
• Ability to structure problems, identify opportunities and prioritize with a focus on impact.
• Strong communication skills to work with multidisciplinary teams (engineering, finance and commercial).
• Experience with product discovery processes and continuous delivery.
• Data-driven analytical capabilities for decision-making.
• Communication, organization and collaboration skills to work with cross-functional teams.
• Knowledge of agile methodologies (Scrum, Kanban) and the ability to operate in short cycles with continuous value delivery.
• Bachelor’s degree in a related field.
• 5+ years of experience with digital products.
• Availability for hybrid work in São Leopoldo, RS.

Benefits

• Contract (PJ) with 30 days paid time off
• Health insurance with 100% of the monthly premium covered by the company (for PJ after 6 months)
• Dental plan (for PJ after 6 months)
• Life insurance
• Complete equipment kit
• Home office allowance
• R$180.00/month
• Day off in your birthday month
• Gympass discount
• No dress code — be yourself!
• Extended maternity and paternity leave