Define and evolve Ascend’s product vision and omnichannel strategy aligned to company and revenue goals.
Build and manage a clear, prioritized roadmap across channels, integrations, and platform capabilities.
Lead initiatives from discovery through launch with strong execution discipline, quality, and measurable outcomes.
Translate customer insights, market signals, and business priorities into actionable product requirements.
Build scalable product operations, documentation, and delivery practices that support repeatable growth.
Own channel strategy across a wide variety of channels.
Establish KPI frameworks and reporting for adoption, engagement, conversion, incrementality, retention, and partner impact.
Drive a test-and-learn operating model (experimentation, readouts, iteration loops) to improve channel performance over time.
Scale successful pilots into standardized playbooks, tooling, and launch processes that reduce time-to-market.
Develop a deep understanding of HCP, APP, and pharma stakeholder workflows, needs, and communication preferences.
Partner with Sales and Commercial teams to shape roadmap decisions that support adoption and monetization.
Evaluate build-vs-buy opportunities and manage key platform/vendor decisions (e.g., CRM, ESP, DSP, API partners).
Stay ahead of industry trends in HCP engagement, health tech, and AI-enabled communications.
Partner with Compliance/MLR, Legal, and Privacy stakeholders to proactively de-risk launches while maintaining execution speed.
Ensure product decisions and channel experiences meet ethical and regulatory requirements.
Lead through influence across cross-functional teams and external partners to deliver aligned outcomes.
Requirements
7+ years of product management experience (HealthTech, SaaS, digital media, or adjacent industries preferred).
Proven success owning product strategy and execution for complex, multi-channel platforms with integrations.
Demonstrated track record scaling products from pilot to production with meaningful customer and business impact.
Strong analytical and decision-making skills, including experimentation design, metric frameworks, and performance analysis.
Experience working in a high-growth startup or scale-up environment with ambiguity and rapid iteration.
Strong cross-functional leadership and communication skills across technical and non-technical partners.
Familiarity with healthcare/life sciences workflows and regulated go-to-market environments is strongly preferred.
Nice to have: experience with CRM integration, ESP/DSP ecosystems, API-driven products, and privacy/security frameworks.
Benefits
Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
Coverage & Protection: 100% paid short
and long-term disability, plus life and AD&D insurance
Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months)
Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home.
401(k): Save for your future with tax advantages (and company match!)