Leads development of integrated communication strategies for complex or high-visibility initiatives
Translates business goals, data, and stakeholder needs into clear and engaging narrative frameworks, message maps, and storytelling assets
Serves as a trusted advisor to internal customers, guiding narrative direction and shaping communication plans that align with organizational priorities
Crafts compelling, audience-centered messaging that connects emotionally and drives action
Elevates the organization’s narrative through consistent application of brand voice, tone, and storytelling principles
Develops and refines messaging for presentations, internal communications, campaigns, and digital content
Partners with leaders across FTI to ensure message alignment and cohesive delivery across channels
Provides strategic clarity and direction during ambiguous, fast-paced, or emerging situations, including rapid-response communication needs
Supports onboarding, knowledge sharing, and ongoing development within the communication strategy function
Monitors and analyzes the performance of communication strategies and campaigns, making data-driven recommendations to enhance effectiveness
Identifies gaps and opportunities in communication processes, tools, and workflows to strengthen quality and efficiency
Champions enhancements to communication strategy methods and storytelling quality across the team

Bachelor’s degree in Communications, Journalism, Marketing, English, or related field
5-7 years of experience in communication strategy, marketing communications, or related disciplines
Proven ability to create compelling narratives that simplify complex ideas and deepen audience engagement
Strong writing, messaging, presentation, and creative problem-solving skills
Experience mentoring others and influencing decisions across teams without direct authority
Ability to collaborate effectively with stakeholders at all levels, including executives
Comfortable navigating ambiguity and driving alignment across multiple teams

Senior Communications Strategy Manager

Key skills