Accounts Receivable Representative

Role Overview

• Monitor customer accounts daily and identify aged receivables
• Contact customers to secure timely payments
• Maintain accurate records, reports, and system updates
• Handle inbound AR-related calls and billing inquiries
• Research and resolve service and parts billing issues
• Respond to internal and external inquiries within service-level timelines
• Support additional AR and collections tasks as needed

Requirements

• High School graduate or equivalent
• 18 years or older required
• Strong attention to detail and sense of urgency
• Clear, professional communication (written and verbal)
• Strong active listening and problem-solving skills
• Critical thinking with the ability to evaluate and resolve issues effectively
• Strong time management and ability to prioritize competing tasks
• Prior customer service experience
• Experience with outbound calls or collections is a plus
• Comfortable navigating multiple systems and tools

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs