Sales and Marketing Representative

Role Overview

• Conduct daily in-person visits within assigned territory (Monday–Friday)
• Build and maintain relationships across insurance agents, adjusters, property managers, business owners, resort operators, and homeowners
• Establish SERVPRO as the go-to restoration provider in the Brainerd & Little Falls markets
• Execute a structured route plan to ensure consistent coverage and engagement
• Identify and pursue new business opportunities while maintaining existing relationships
• Actively promote SERVPRO services across residential, commercial, and specialty industries
• Deliver presentations, trainings, and educational meetings to referral partners
• Drive adoption of the Emergency Ready Plan (ERP) program
• Maintain consistent communication with clients to ensure readiness, satisfaction, and repeat business
• Follow up on active and completed jobs to strengthen relationships and identify future opportunities
• Attend and actively participate in local networking events, chambers, associations, and industry functions
• Represent SERVPRO at community events, sponsorships, and outreach initiatives
• Engage in evening and weekend activities to expand relationships and brand awareness
• Support and help coordinate client appreciation and marketing events
• Act as a visible ambassador for SERVPRO within the community
• Submit a weekly performance report including: Daily activity and contacts made, Progress toward sales and relationship goals, Opportunities, challenges, and next steps
• Maintain accurate and consistent documentation in CRM (SalesForce)
• Participate in regular sales meetings, coaching sessions, and performance reviews
• Track progress toward monthly and annual sales targets

Requirements

• Minimum of 2+ years in B2B sales, marketing, or relationship-based roles
• Strong communication, networking, and follow-up skills
• Highly self-motivated, competitive, and goal-oriented
• Ability to manage territory independently and stay organized
• Comfortable working primarily in the field (80–90%)
• Willingness to work flexible hours, including evenings and occasional weekends
• Experience in restoration, insurance, construction, or service industries preferred
• Proficient with CRM systems and basic business software

Tech Stack

• ERP

Benefits

• Company car
• Dental insurance
• Health insurance
• Paid time off
• Paid Holidays
• Kavira Health Benefit
• HSA (if enrolled in health insurance)
• Company contributes $100 per month into HSA
• Retirement Plan match
• Free Life Insurance coverage
• Short term disability
• Accident Insurance
• Critical Care Insurance
• Employee Resource Group
• Flexible work from home options