Principal Client Solutions Architect

Role Overview

• Lead Strategic Technical Discovery and Workshops
• Conduct deep technical and business discovery with enterprise clients
• Map systems, integrations, and dependencies to clarify the environment
• Facilitate clear, high‑impact conversations that reduce risk and accelerate consensus
• Architect Scalable, Client-Centred Solutions
• Translate complex business goals into actionable solution designs
• Define early‑value use cases, integrations, and reporting workflows
• Ensure proposed architectures are commercially viable and technically sound
• Produce precise, builder‑ready technical specifications
• Partner with Professional Services to maintain alignment throughout delivery
• Turn ambiguity into structured technical and business clarity
• Establish Technical Credibility
• Lead discussions on enterprise data privacy, InfoSec, and systems integration
• Explain how Introhive interacts with platforms such as enterprise CRMs and downstream AI/Data Lake architectures
• Build trust across executive and technical stakeholders
• Convert complex product capabilities into clear value‑based narratives
• Identify and communicate high‑value, quick‑win use cases for early results
• Support “land and expand” strategies that drive measurable impact
• Provide technical leadership on high‑value deals, renewals, and expansions
• Collaborate cross‑functionally with Sales, Customer Success, and Services
• Reconnect solution design to business outcomes for at‑risk or strategic clients
• Model world‑class solutioning and discovery practices
• Mentor peers and develop reusable frameworks for consistency and impact
• Share learnings to strengthen technical credibility across the GTM team
• Communicate recurring patterns, integration gaps, and client challenges to Product and Marketing teams

Requirements

• 10+ years’ experience in solutions architecture, pre‑sales, or professional services roles in complex B2B SaaS or enterprise environments
• Extensive expertise in data, CRM, API integration, and enterprise architecture
• Executive presence. Highly adept at leading strategic and technical sessions with senior stakeholders
• Advanced solution design skills grounded in real‑world feasibility and measurable impact
• Ability to turn business objectives into actionable technical requirements
• Deep familiarity with security, privacy, and compliance frameworks
• Consultative acumen. Able to challenge assumptions constructively, and quickly and sustainably inspire confidence
• Proven record of cross‑functional collaboration with Sales, Product, Engineering, Customer Success and Services teams
• Ability to simplify complexity for business leaders while increasing clarity for technical teams
• A passion for team leadership and mentorship, raising the technical and consultative standard
• Familiarity with systems such as Salesforce, Microsoft Dynamics, and related CRM ecosystems
• Exposure to relationship intelligence, analytics, or data enrichment technologies
• Experience in professional services, legal, or financial sectors
• Understanding of AI‑driven or data‑automation platforms

Benefits

• Flexible working arrangements
• Professional development opportunities