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Capability Manager – Risk Capability, Learning at Marsh McLennan | JobVerse
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Capability Manager – Risk Capability, Learning
Marsh McLennan
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Capability Manager – Risk Capability, Learning
Australia
Full Time
3 weeks ago
Visa Sponsorship
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Key skills
Stakeholder Management
Communication
About this role
Role Overview
Design, coordinate and embed the learning and tools to lift risk maturity across the organisation.
Partnering with multiple business teams to translate risk and regulatory requirements into practical learning and toolkits.
Ongoing iteration: monitor uptake and effectiveness and refine content, formats and channels to increase adoption.
Responsibility for auditable training evidence and reporting to support risk/compliance governance.
Support development of a structured learning approach: roadmap, audience segmentation and timelines.
Develop, curate and maintain learning content and toolkits (modules, slide decks, recordings, briefing materials) aligned to regulatory uplift.
Coordinate production of learning assets and keep content current and business-relevant.
Run training operations: scheduling, communications, hosting logistics, learner support and completion tracking.
Implement attendance/completion capture and post‑training surveys as evidence of participation and effectiveness.
Maintain auditable training records and produce reporting suitable for risk/compliance governance.
Partner and coordinate with SME to validate learning before release.
Gather feedback, monitor uptake and iterate content, toolkits and delivery methods to improve understanding and adoption.
Requirements
Tertiary qualification in business, economics or a related discipline (or equivalent).
Proven experience building and running end‑to‑end regulatory training programs (recordings, presentations, toolkits/FAQs, completion evidence).
Demonstrated success supporting operational, risk and compliance change through capability building and adoption activities.
Experience measuring learning effectiveness using a structured evaluation model and applying insights to improve outcomes.
Experience designing and running champion/super‑user programs to drive adoption at scale.
Strong learning design and content development skills, and experience delivering training at scale.
Excellent verbal and written communication, strong stakeholder management and ability to work across the organisation.
Benefits
Hybrid working and development in learning design, change enablement and risk education
Apply Now
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