Lead UX thinking and direction across one or more concurrent workstreams, balancing strategic vision with hands-on delivery
Collaborate closely and fluidly with visual and product designers to ensure UX and design are tightly aligned throughout the process
Contribute to, maintain, and champion design systems—ensuring consistency, scalability, and adoption across teams
Define and communicate user journeys, flows, interaction patterns, and key design decisions with clarity and rationale
Independently deliver innovative solutions to complex problems, responsibly introducing new patterns where existing ones fall short
Distill research, data, and strategic inputs into clear UX direction that can be understood and acted on by cross-functional partners
Guide and provide feedback to more junior UX practitioners, supporting quality and growth across the team
Partner with product, strategy, and technology leads to ensure experience decisions are grounded in both user needs and business goals
Communicate effectively with senior stakeholders on both the agency and client sides, presenting work with confidence and clarity
Contribute to continuously raising the bar for UX standards, deliverables, and processes within the engagement

A compelling portfolio of distinctive work demonstrating strong UX craft across complex digital products or services, with clear evidence of systems thinking
Deep expertise in design systems—contributing to, scaling, and evangelizing them within multidisciplinary teams is a must
Experience in B2B contexts—understanding the nuances of enterprise users, workflows, and stakeholder complexity—is a significant plus
Mastery of Figma and relevant prototyping/collaboration tools (e.g., Miro, FigJam)
Exceptional written, visual, and verbal communication skills; able to articulate decisions and rationale to both technical and non-technical audiences
Highly collaborative; a natural partner to designers and cross-functional teammates who brings clarity without hierarchy
Detail-oriented and delivery-focused, with the ability to manage workload independently in a fast-paced environment
Fosters progressive, limitless thinking while remaining pragmatic about constraints and timelines

Associate User Experience Director – Freelance

Key skills