Social Media Assistant

Role Overview

• Support Account Managers in executing, retaining, and growing client retainers.
• Manage social media content calendars, including copywriting and scheduling across platforms.
• Oversee community management and provide best practice recommendations.
• Post content outside working hours as needed.
• Track organic social performance against KPIs and report concerns.
• Manage weekly and monthly reporting for key clients.
• Set up and optimize social media campaigns on platforms like Facebook, Instagram, TikTok, and Pinterest.
• Support client communications regarding campaign setups and changes.
• Track ad performance, KPIs, and budgets, reporting concerns proactively.
• Assist in managing weekly and monthly reporting for key clients.

Requirements

• University student or graduate in Marketing, Communications, or Social Media.
• Experience in customer service, preferably in retail.
• Advanced knowledge of Facebook and Instagram.
• Experience with social media scheduling and analytical tools.
• Strong copywriting, reporting, and creative thinking skills.
• Proficiency in MS Office Suite and Google Analytics.
• Must be permitted to work permanently in Australia without restrictions.