Project Management Governance

Role Overview

• Govern Project Delivery with Excellence
• Establish, maintain, and continuously enhance the governance framework that guides how real estate projects are planned, prioritized, executed, monitored, and controlled
• Set and enforce delivery standards, policies, and procedures to ensure consistency, compliance, and alignment with CRE and enterprise objectives
• Hold internal CRE teams, outsourced project managers, service providers, and internal clients accountable to defined design, performance, cost, and schedule standards
• Act as a point of escalation and resolution for governance‑related issues and delivery disputes
• Drive Performance and Continuous Improvement
• Oversee the performance of outsourced project management teams, sourcing partners, and internal stakeholders across the full project lifecycle
• Develop and leverage KPIs, dashboards, scorecards, and recurring reviews to identify risks, trends, and improvement opportunities
• Serve as the “Voice of the Customer” to service providers, ensuring feedback loops drive higher service quality, predictable outcomes, and continuous improvement in execution
• Ensure Financial and Operational Oversight
• Provide financial governance oversight for the project portfolio by reviewing and approving prefunding requests, project budgets, and resource allocations
• Validate alignment with strategic priorities, approved scopes, and governance thresholds prior to presenting recommendations to CRE leadership, business line partners, and Finance
• Monitor cost performance, risk exposure, and forecast accuracy across a high‑volume pipeline
• Vendor Selection and Contracting
• Oversee bid leveling and participate in the selection of general contractors and key vendors
• Support contract negotiations and execute GC agreements in accordance with policy, ensuring commercial competitiveness, risk mitigation, and alignment with delivery expectations
• Partner with Legal, Sourcing, Risk, and Finance teams as needed
• Champion Strategic Collaboration
• Collaborate closely with Workplace Design, the Asset Management Office, and other CRE functions to ensure seamless coordination and strategic alignment
• Serve as a primary governance interface for internal clients—clarifying delivery frameworks, communicating expectations, reporting on compliance, acting as an escalation point, and addressing concerns related to project controls, performance, and outcomes

Requirements

• Master's degree, or equivalent work experience
• 10 or more years of experience in project management activities
• Two or more years of managerial experience
• Expert knowledge of assigned business line or functional area
• Demonstrated management and leadership skills
• Strong organizational and analytical skills
• Advanced knowledge of project management
• Ability to identify and resolve exceptions and to analyze data
• Excellent verbal and written communication skills

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law