Software Engineer III, Ruby on Rails, Marketing Technology

Role Overview

• Own feature development: Take ownership of features end-to-end
• from technical design through delivery
• breaking complex projects into well-scoped, deliverable pieces across our martech stack.
• Write high-quality code: Produce Ruby code that is idiomatic, performant, well-tested, and raises the bar for the codebase.
• Contribute to architecture: Participate in team-level architectural decisions around data modeling, CDP event schemas, service boundaries, API design, and background processing patterns.
• Build and maintain martech integrations: Design and own integrations with our Customer Data Platform (CDP) and marketing automation tools like Braze
• including event ingestion, audience syncing, and canvas triggering via API.
• Improve quality proactively: Identify opportunities to improve data reliability, pipeline performance, and developer experience
• and act on them.
• Guide junior engineers: Provide technical guidance to Software Engineers I and II through thorough code reviews, pairing sessions, and design feedback.
• Collaborate cross-functionally: Work closely with Marketing, Data, and Product teams to translate campaign and personalization requirements into reliable technical implementations. You should be comfortable sitting in a room with a marketer and speaking their language.
• Participate in on-call rotation: Take increasing ownership of incident response, contributing to root cause analysis and systemic improvements.
• Build team knowledge: Document technical decisions, data models, and integration patterns to strengthen your team's shared understanding.

Requirements

• 3–5 years of professional software engineering experience, with meaningful time building Ruby on Rails applications
• Hands-on experience working with a Customer Data Platform (Rudderstack, Segment, mParticle, or similar) — you understand how event tracking, identity resolution, and audience building work in practice
• Experience integrating with marketing automation platforms such as Braze, Iterable, or Klaviyo, including direct API usage (not just clicking buttons in a UI)
• History of delivering complex features within a software team to drive business outcomes
• Experience breaking down ambiguous requirements — including those coming from non-technical stakeholders like marketers — into concrete technical plans
• Exposure to large-scale, high-throughput distributed systems — you understand the challenges of building software that serves millions of users in real time

Tech Stack

• Distributed Systems
• Ruby
• Ruby on Rails

Benefits

• Company-subsidized medical, dental, & vision plans
• 401(k) plan with company match
• Annual bonus
• Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
• Generous paid leave programs, including 16-week paid parental leave and disability benefits
• Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
• Company-wide in-person events and team outings
• Lifestyle enhancement program
• Company equipment provided (Windows & Mac options)
• Annual performance reviews with opportunities for growth and career development