Key skills
Project ManagementCommunicationTime ManagementCustomer Success
About this role
Role Overview
- Acquire foundational system administration expertise with Gainsight as Cribl’s Customer Success platform
- Learn Customer Experience Programs and Operations at a fast paced technology company
- Gain hands-on learning and experience with program and project management
- Contribute to customer program operations and be exposed to related opportunities within Cribl
- Establish a foundation for a career in Customer Operations at Cribl and beyond
- Independently own a program management and operate a workstream within CX Operations or related functions
Requirements
- A BA or BS degree from an accredited college or university (graduating 2026), ideally in technology, data science, or a related field with Computer Science
- Strong communication skills and a customer-first mindset
- Prior internship or campus experience in tech, operations, customer support, or program coordination preferred but not required
- Proven time management skills
- Eager to learn, take feedback, and grow in a fast-paced environment
- Comfortable using tools like Google Workspace, and other communication tools such as Zoom, Slack
- Located in the San Francisco Bay Area and is able to commute to Cribl’s SF HQ office once per week
- Demonstrated ability and aptitude to quickly learn the job requirements, adapt to changes, function well in a team environment
Benefits
- Health, dental, and vision insurance
- Short-term disability and life insurance
- Paid holidays and paid time off
- Fertility treatment benefit
- 401(k) with equity
- Eligibility for a discretionary company-wide bonus