Supervise and oversee assigned network project shop related to all business streams.
Ensure the implementation of projects and services aligns with business commitments and complies with industry standards, meeting internal Key Performance Indicators (KPIs) & Processes.
Ensure highest quality assurance is applied to all Projects & Programs within the owned Project Shop and maintain clean Customer Relationship Management Systems (CRMs) and Network Inventory Systems.
Collaborate and liaise with internal and external stakeholders, such as Service Delivery, Strategic Investments, Central & Regional Engineering teams, Operations department, Finance, Vendor Management, GIS, external Vendors and effectively implement build projects within agreed-upon timelines.
Lead and organize internal & external project reviews to ensure seamless communication and alignment of planning throughout the organization.
Requirements
Experience in project or program management within a multi-national Telco/IT environment
Familiarity with Customer Relationship Management System (CRM) such as Oracle, Siebel, Sales Force, CMD, etc.
Excellent knowledge of telco-related technologies, including Infrastructure and Facility, Transmission, IP, and Voice technology and principles.
Proficient in MS Project, Word, Excel, PowerPoint, Visio, and CRM systems.