Key skills
Communication
About this role
Role Overview
- Ensure high quality and safe experiences for users across social media apps
- Apply content policy to digital content
- Handle and escalate content-related issues
- Review content including videos, news stories, and social media profiles
- Score content on various appropriateness levels
- Participate in wellness activities and training
Requirements
- At least one year prior operations experience in shared services or customer experience environment
- High school diploma or equivalent
- Fluent in English and Portuguese
- Strong interpersonal skills
- Verbal and written communication skills
- High affinity and cultural awareness of political and social situations regarding the relevant market and region supported
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Wellness programs
- Onsite free munchies and popcorn