Access Coordinator II – Ortho/OP Therapy

Role Overview

• Access Coordinator II works under supervision and provides comprehensive support for patient care activities.
• This position may meet, greet, and assist the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures.
• Check-in and registers patients, check-out patients, and collects payments and issues receipts, verifies insurance coverage and responds appropriately to the requirements of third-party payers.
• Assists with coordinating hospital admissions and surgery scheduling.
• This position must be able to perform all duties of the Access Coordinator I level and perform other duties to support the patient care activities as needed.

Requirements

• High school diploma/GED
• Two (2) years of customer service or healthcare experience
• Basic proficiency with computers (preferably MS Office)
• Excellent telephone etiquette skills
• General knowledge of office machines including printers and scanners.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy